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Authorized Cleaver Brooks, and Vapor Power Representative across Ontario.

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About Us

Waterloo Manufacturing, formerly a manufacturing company of farm machinery equipment, was founded in 1850. Since then, we have evolved into a full boiler sales and service organization. We are able to offer any size boiler in either steam or hot water ranging from small commercial to large industrial for purchase, lease or rental.

The Waterloo Manufacturing Sales Team can provide complete boiler room solutions. Our services includes integrating boiler, burner, controls, stacking and lifetime product service.

Our experienced TSSA certified Service Technicians and Welders are available 24 hours a day, 7 days a week and have access to our extensive parts inventory.

The Waterloo Manufacturing Aftermarket Team can help with any energy efficiency upgrades, burner or control retrofits.

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Gain insight on

Who we are

With over 170 years of experience, we know how to provide the right solution for our customers.

Waterloo Manufacturing provides boiler room solutions for commercial and industrial applications across most of Ontario. Now with offices in South-Western and Eastern Ontario. We offer both sales and lifetime service support.

— John J. Kraemer, President

Waterloo Manufacturing is once again growing and is now the Authorized Cleaver Brooks Representative for all of Ontario with the exception of the counties of Kenora, Rainy River and Thunder Bay.

— Brian Taylor Jr. , Vice President
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Discover our origin

Our History

Discover our significant historical achievements by exploring 170 years of our past.

1950
1980
2000
2005
2010
2015
2016
2018
2020
2021
2022
2023
2024
2025
2026
1950-Foundation of Waterloo Manufacturing Company

Waterloo Manufacturing, formerly a manufacturing company of farm machinery equipment, was founded in 1850. Since then, we have evolved into a full boiler sales and service organization. Established as a small family-owned business focused on supplying high-quality industrial and residential boilers.

1980-Expanded Product Line

Added a range of energy-efficient and environmentally-friendly boilers to our portfolio, catering to both residential and commercial clients.

2000-Launch of 24/7 Service Division

Introduced round-the-clock boiler installation, maintenance, and repair services to meet the growing demand for dependable after-sales support.

2005-Reached 500 Installations

Successfully completed over 500 residential and commercial boiler installations, solidifying our reputation for reliability and quality.

2010-Awarded Industry Certification

Received ISO 9001 certification for our quality management systems and processes, ensuring top-notch service and product standards.

2015-Partnered with Leading Boiler Manufacturers

Formed strategic partnerships with major boiler manufacturers to offer a wider range of products, including premium models and advanced heating systems.

2016-Launched Eco-Friendly Boiler Models

Rolled out a new line of eco-friendly, high-efficiency boilers designed to reduce energy consumption and carbon emissions, in line with government sustainability initiatives.

2018-Expansion into Commercial Services

Expanded our services to include large-scale commercial and industrial boiler solutions, including design, installation, and regular maintenance for factories, hospitals, and office complexes.

2020-Achieved 1,000 Boiler Installations

Reached a significant milestone with 1,000 successful boiler installations, including both residential homes and large commercial properties.

2021-24/7 Emergency Service Expansion

Expanded our emergency repair services to cover more regions, ensuring customers have access to reliable support in critical situations at any time.

2022-Introduced Smart Boiler Technology

Launched smart boiler systems with IoT connectivity, allowing customers to monitor and control their heating systems remotely through a mobile app.

2023-Awarded "Best Boiler Service Provider"

Honored with the "Best Boiler Service Provider" award by the National Heating Association for outstanding service, customer satisfaction, and innovation in the boiler industry.

2024-Launched Nationwide Service Network

Expanded our service footprint, establishing a nationwide network of certified technicians and local service centers to meet the growing demand across the country.

2025-Reached $50 Million in Revenue

Achieved a significant financial milestone with total revenue surpassing $50 million, driven by steady growth in both product sales and service contracts.

2026-Established Sustainability Initiative

Launched a company-wide sustainability initiative focused on further reducing energy consumption, promoting eco-friendly boiler solutions, and offering rebates for old boiler replacements.

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Get acquainted with

The Team

Meet our dynamic management team driving success through visionary leadership.

Management

John J. Kraemer

President

(519) 884-0600 Ext. 222

johnjkraemer [at] watmfg.com

South-Western Ontario

Management

Brian Taylor Jr.

Vice President

(519) 884-0600 Ext. 223

briantaylor [at] watmfg.com

South-Western Ontario

Management

Gillian Van Der Watt

Controller

(519) 884-0600 Ext. 232

gillianvanderwatt [at] watmfg.com

South-Western Ontario

Service

Bob Montgomery

Technical Solutions Specialist/Boiler Plant Optimization Specialist/Aftermarket and Rentals

(519) 884-0600 Ext. 237

bobmontgomery [at] watmfg.com

South-Western Ontario

Service

Neil MacLeod

Service Manager

(519) 884-0600 Ext. 236

neilmacleod [at] watmfg.com

South-Western Ontario

Parts

Anthony Descoteaux-Mcdonald

Parts Manager

(519) 884-0600

anthonydescoteauxmcdonald [at] watmfg.com

South-Western Ontario

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Meet our

Service team

Waterloo Manufacturing is here to assist and fulfill all of your boiler room related needs across Ontario.
Book an appointment for Boiler Repairs with our Cleaver Brooks certified Service Technicians today!
For Annual Boiler Service Requests, please fill out our online annual service request form.
In case of Parts Enquiry, please fill out our online parts enquiry form.

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